BridalKare International was the first Wedding gown preservation company to offer a lifetime warranty.
The lifetime warranty is possible because of their exclusive 11 point cleaning and preservation process which includes sealing your gown in a beautiful windowed display box.
What does the warranty cover?
Your gown is warranted against damage from mildew, bacterial mold, light, moth larva and other insect infestation. Since moisture and insect invasion are the two leading causes of gown destruction and deterioration their exclusive sealed display box prevents this from happening.
The warranty also covers any fabric discoloration – yellowing – and caramelized sugar stains from appearing.
THIS IS THE MOST EXTENSIVE WARRANTY IN THE BUSINESS.
(Other companies that allow you to open the display box and handle your gown exposes it possible damage. First, the moisture that is in the air will get into the gown and can cause oxidation in the fabric.) Second , the dust, dirt, pollens and bacteria in the air can also get into the fabric of the gown and damage it. And Third, the oil and salts from your hands can damage the fabric.
What does the warranty not cover?
Beads, sequins and glued on items are not covered under the warranty. Since we cannot control the materials or the quality of the materials used by the manufacturers for these beads, sequins or glue – yellowing or aging of these items may occur over time – even when the gown has been properly preserved.
Inspecting Your Gown
We encourage you to inspect your wedding gown when it arrives. This can be done by opening the shipping box, taking out the outer storage box and the inner wedding gown preservation box. Open the lid of the inner display box.
This will expose the windowed preservation box. Your gown will be beautifully displayed on a bust form. This holds the shape of the bust portion of the gown down below the waist. You’ll be able to see just how beautiful your gown is now that it has been properly preserved.
On the side of the box there will be a list of any additional items stored in the box beneath your gown.
Because the preservation box is sealed for added protection, it means the guarantee is voided if you break the seal to open the box. You don’t want to lose the added benefits of that protection, but you may want to make sure your dress has all of the stains removed and it’s properly cleaned. So you don’t have to just rely on the 125 year family business reputation, the staff is happy to send you actual pictures of your cleaned and pressed dress. Simply include a request for dress pictures – (when you send your dress in to be processed include a sheet of paper with your request) – and the staff will be happy to take several pictures of your dress after it’s been cleaned and email them directly to you. No other company offers this type of service!
If your dress yellows or changes color, if any stains appear simply return your dress to BridalKare and they will re-process it at not charge. If they cannot restore the dress properly they will refund your preservation cost to you. You do not need to keep your original receipt or any other paperwork to validate this warranty. BridalKare’s goal is your personal 100% satisfaction.
How good is their warranty?
Any warranty is only as good as the company that stands behind it!
BridalKare International has been providing wedding gown preservation since 1890. They are the oldest wedding gown preservation company in the U.S.
If they weren’t the best, if they didn’t stand behind their warranty they’d be out of business – a long time ago. In this day and age with the internet and the Better Business Bureau, brides can express their feelings, we encourage you to check out the testimonials from the brides. No company can last if it has a bad reputation.
BridalKare is proud of their service. They’re proud of their quality. And they’re proud of their 126 year heritage and reputation.